SHIPPING TERMS
SHIPPING TERMS
Thank you for shopping with Pink As Gold Cosmetics. We appreciate your order and want to make your shipping experience as smooth as possible. Please review the information below before placing your order.
ORDER PROCESSING
Orders are typically processed within 5–10 business days after your order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays.
During product launches, sales, holidays, restocks, or periods of unusually high order volume, processing may take longer.
Processing time is separate from shipping/transit time. Selecting an expedited shipping service does not shorten our processing time.
Custom and wholesale orders may require additional processing time.
U.S. SHIPPING
We offer free standard shipping on qualifying U.S. orders of $75 or more.
For orders that do not qualify for free shipping, available shipping rates are calculated at checkout based on the destination, package size, weight, and selected shipping service.
Once your order has been shipped, domestic delivery generally takes approximately 2–7 business days, depending on the carrier, destination, weather, holidays, and other circumstances outside of our control.
INTERNATIONAL SHIPPING
International shipping is available to select destinations.
International delivery times vary by destination and carrier. Estimated delivery times displayed at checkout are estimates and are not guaranteed.
International customers are responsible for any customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by their country.
Pink As Gold Cosmetics is not responsible for delays caused by customs processing.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a shipping confirmation with your tracking information.
Please allow time for the carrier to scan and update your tracking information after receiving your package.
Carrier tracking information is provided directly by the shipping carrier and may occasionally experience delays in updating.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, contact us as soon as possible at info@pagcosmetics.com.
We will make every reasonable effort to update the address before shipment; however, address changes cannot be guaranteed once an order has entered processing or has been shipped.
Pink As Gold Cosmetics is not responsible for packages delivered to an incorrect address provided by the customer.
P.O. BOXES & MILITARY ADDRESSES
We may ship to P.O. Boxes and APO/FPO military addresses when supported by the available postal service.
Some expedited or courier shipping options may not be available for these addresses.
OUT-OF-STOCK ITEMS
Although we work to maintain accurate inventory, occasionally an item may become unavailable after an order is placed.
If this occurs, we will contact you regarding the affected item and provide available options, which may include waiting for the item to restock, receiving an appropriate replacement when agreed upon, or receiving a refund for the unavailable item.
LOST, DELAYED OR DAMAGED PACKAGES
Once a package has been transferred to the shipping carrier, circumstances such as weather, transportation delays, customs processing, or other carrier-related issues may affect delivery.
If your tracking information shows an unusual delay, please contact us so we can assist you in determining the appropriate next steps.
If your order arrives damaged, please contact us promptly and include your order number, photographs of the shipping package, and photographs of the damaged item(s).
For packages reported lost in transit, we may need to complete or await a carrier investigation before a replacement or refund can be issued.
PACKAGES MARKED “DELIVERED”
If tracking shows that your package was delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with the shipping carrier.
If the package still cannot be located, contact us at info@thepageffect.com and we will assist you with the next appropriate steps.
RETURNED OR REFUSED PACKAGES
Packages returned to Pink As Gold Cosmetics because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, or unpaid international duties may be subject to additional shipping charges if the customer requests reshipment.
Original shipping charges are non-refundable unless otherwise required by applicable law.
ORDER CANCELLATIONS
If you need to request a cancellation, please contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment.
Orders that have already shipped cannot be canceled and will be subject to our applicable refund and return policies.
DELIVERY ESTIMATES
All processing and delivery timeframes provided by Pink As Gold Cosmetics are estimates and not guaranteed delivery dates.
Pink As Gold Cosmetics is not responsible for carrier delays caused by weather, holidays, customs, transportation disruptions, incorrect addresses, or other circumstances outside of our reasonable control.
QUESTIONS ABOUT YOUR ORDER
We’re happy to help with shipping questions.
Email: info@thepageffect.com
Please include your order number when contacting us so we can assist you more quickly.